FAQs

How can counseling/therapy help me?

We all experience emotional distress in our lives. At The Acorn Center for Counseling and Education we believe that every individual has the innate ability to grow and heal; we create a mindful, safe, and compassionate environment to help you find new ways to cope with stressful events, and to help heal your past. In counseling your therapist will accompany you to work toward your therapeutic goals.  Therapy will help you to move toward your goals, healing your past, and create the healthy change(s) you seek.

How often will I be coming to counseling?

This is something that you and your therapist will discuss and decide together.  Often clients start by coming to therapy once each week and then slowly reduce frequency as they make progress.

Is counseling/therapy confidential?

Confidentiality is extremely important within the client/therapist relationship. Limitations to confidentiality occur when a client is considered a threat to themselves or to others, or when legal requirements mandate that confidential information be disclosed.  Please contact The Acorn Center for Counseling and Education with questions regarding our confidentiality policy.

How long is a counseling session?

We currently provide 55-minute sessions.  You are expected to be on time for your appointment.  

What happens if I need to cancel my counseling session? 

You can call or email to cancel your session.  There is a $90 cancelation fee for sessions canceled 24 hours or less in advance. The $90 fee also applies to missed sessions (aka not showing up to the scheduled appointment).

Will my health insurance pay for counseling?

Many insurance companies will cover or reimburse you for counseling sessions. You may also have a deductible, copay, or coinsurance associated with your counseling sessions. Lauren Daniels is currently an in-network provider for Highmark, some Blue Cross Blue Shield plans, Aetna, Geisinger, and Optum/United Healthcare. You can call your insurance company to learn if Lauren is an “in network” provider, to understand your benefits.  If Lauren is not in-network with your insurance you can call your insurance to learn if you have “out-of-network” benefits for outpatient mental health services. For out-of-network benefits you will be responsible for paying each session in full at the time of service; we can provide you with a superbill (upon your request) which you can submit to your insurance company for reimbursement.  

You may also choose to opt out of using your insurance benefits. 

When using health insurance:

  • You /your child must receive a mental health diagnosis to receive care.
  • Your/your child’s insurance company may request details about your treatment. 

When not using health insurance: 

  • You/ your child do not need to be concerned about being constrained to a session limit imposed by an insurance company, and you can continue therapy until you feel ready to discharge.
  • Your insurance company cannot use you/your child’s mental health record to increase your insurance premiums or deny you coverage in the future. 

What is the fee for a therapy session?

Please contact The Acorn Center for Counseling and Education for current fees. 

What is a Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

How can I schedule an appointment?

Please call (610)-477-0424 or email laurendaniels@theacorncenter.com to schedule.  We try to return messages within 2 business days. We offer a free 15-minute consultation prior to scheduling your first appointment. 

Where are you located? 

Our office location is 35 East Elizabeth Ave. Suite #6 Bethlehem, PA 18018.  Due to COVID-19 we have been providing tele-mental health services only (otherwise known as teletherapy/virtual therapy).  Please email or call to inquire if we are providing in person sessions. (laurendaniels@theacorncenter.com; (610)-477-0424)